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What Our Clients SayCase
Building Maintenance Company
A proactive problem-solving approach that left a great impression
Mr. Ayuha, Technical Management Department, Seikosha Co., Ltd.
The testing company that had been handling our airborne bacteria count measurements notified us that they were closing down, and we were uncertain where to turn next. We asked WaterQualityAnalysis.com, which we had always used for water quality testing, whether they could handle this type of measurement. They replied honestly: “We have done similar work in the past, but we don’t have much recent experience.”
However, they immediately began researching the relevant regulations and testing methods, and soon confirmed that they could take on the project. That response convinced us to place the order with them.
I attended the first on-site measurement session, and the team worked efficiently and professionally. I came away with a very positive impression.
Restaurant Owner
A company that took my dream seriously — serving coffee brewed with stream water
Self-employed, Café Owner
After leaving my corporate job, I decided to open the café I had long dreamed of. As a unique selling point, I wanted to use water from a beautiful stream nearby.
I contacted several water quality testing companies, but they all turned me down — perhaps because a
private individual asking whether stream water was safe to drink seemed unusual to them.
WaterQualityAnalysis.com was the last company I tried.
When I called, I expected another rejection. Instead, they asked questions like “Is it well water?” and “May I ask what you intend to use it for?” They listened carefully to my needs and proposed specific tests. Because an analyst handled my call directly, I was able to get the testing I needed despite having no technical knowledge myself. That was a tremendous help.
The results showed that some improvements were needed before I could use the stream water. Even then, they offered suggestions such as “Here are some possible solutions,” and encouraged me by saying “Best of luck with your dream!” That personal touch meant a lot to me.
Private Individual
Investigating a mysterious puddle in my yard — they created a testing plan that fit my budget and resolved the issue
Company Employee
A puddle kept forming in my yard even when it hadn’t rained, and I was concerned it might be wastewater from a neighboring property. I had never ordered a water quality test before, but I contacted WaterQualityAnalysis.com to ask if they could investigate the cause. They replied, “Tell us more about your situation, and we’ll propose a suitable test.” Right away, they offered three possible options.
However, the initial proposals exceeded my budget. They then suggested a plan with fewer test items, and I was ultimately able to get the testing I needed within my budget.
The results confirmed that the puddle was groundwater. Now I can let my pet play in the yard without worry. I’m very grateful for their flexible approach. I sincerely appreciate their support.